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DocMorris + BigCommerce

Streamline BigCommerce operations across your ecosystem by integrating DocMorris to manage pharmacy and health product orders and reporting from a single source of truth.

DocMorris
Synchron.io

Seamless automation with DocMorris

DocMorris to BigCommerce workflows

Connect BigCommerce with DocMorris to automate workflows, synchronize data in real-time, and enhance efficiency across your business processes.

Track your DocMorris marketplace performance by integrating BigCommerce to connect orders, catalog data, and back-office workflows in one place.

BigCommerce is an open SaaS ecommerce platform built for brands that need flexibility, scalability, and support for more advanced commerce operations. It is especially relevant to businesses managing multi-storefront, B2B, or multi-channel selling strategies.

Integration overview

How DocMorris and BigCommerce work together

Handling Mirakl marketplace orders directly in BigCommerce, using your existing fulfilment and tax processes.

Keeping Mirakl order statuses and stock levels in sync with BigCommerce so data stays consistent across channels.

Reducing manual copy/paste, CSV imports, and portal updates in Mirakl.

Data flows

Core sync directions

  • Orders: Mirakl → BigCommerce New marketplace orders are imported from Mirakl into BigCommerce on a schedule. Mirakl is the source of truth for these orders: the integration reads eligible orders from Mirakl, accepts them (optionally), and creates matching orders in BigCommerce with the corresponding customer and items. This allows your operations team to work from a unified order list in BigCommerce.
  • Shipment tracking: BigCommerce → Mirakl When you ship orders in BigCommerce, the integration sends shipment and tracking details back to Mirakl. BigCommerce is the source of truth for tracking information, while Mirakl shows that information to marketplace customers and uses it for marketplace SLAs and performance scoring.
  • Stock levels: BigCommerce → Mirakl When inventory changes in BigCommerce (through sales, adjustments, or restocks), the integration updates the corresponding offers in Mirakl. BigCommerce acts as the inventory master, and Mirakl is updated so marketplace availability reflects your actual stock.

Use cases

Typical scenarios for this integration

  • You want marketplace orders from Mirakl to appear in BigCommerce alongside your webstore orders.
  • Your operations team wants a single order queue in BigCommerce rather than working in multiple back offices.
  • You want BigCommerce to handle shipping, tax, and fulfilment for Mirakl orders using your existing processes.
  • You want to eliminate manual CSV exports or copy/paste of orders from Mirakl into BigCommerce.
  • You ship Mirakl marketplace orders from BigCommerce and want tracking to appear automatically in Mirakl.
  • You need to meet marketplace SLA requirements for sending shipment confirmations and tracking information.
  • You want to reduce customer service issues caused by missing or inconsistent tracking data.
  • You want dispatch status in Mirakl to update as soon as shipments are created in BigCommerce.
  • You manage stock centrally in BigCommerce and list the same products on one or more Mirakl marketplaces.
  • You want Mirakl to always show accurate availability based on your BigCommerce inventory.
  • You experience frequent stock changes and want to avoid manual stock maintenance in Mirakl.
  • You want to reduce overselling and cancellations caused by outdated marketplace stock levels.

FAQ

Common questions

How often are orders, tracking and stock updated?
* Orders from Mirakl are imported into BigCommerce every 15 minutes, looking back over the last 4 hours of activity. * Tracking updates are sent from BigCommerce to Mirakl in near real time whenever shipments are created or updated in BigCommerce. * Stock updates are also sent from BigCommerce to Mirakl in near real time when inventory changes in BigCommerce...
What happens if an order changes in Mirakl after it has been imported?
This integration focuses on importing orders from Mirakl into BigCommerce when they meet your configured conditions. Later changes made directly in Mirakl (for example, address edits, item changes or cancellations) are not automatically synchronised back into BigCommerce by these workflows. If an already imported order is changed in Mirakl, you should review...
Can I test the integration safely before going live?
Yes. Some recommended approaches: * Connect to a test or sandbox Mirakl marketplace or BigCommerce store if you have one. * Limit imports by narrowing your order state or payment status filters so only a small subset of orders are pulled initially. * Use the manual import option to bring in specific orders and verify how they appear in BigCommerce. * Enable...

How does it work?

E-commerce processing cycle between BigCommerce and DocMorris

Streamline your e-commerce operations with an automated cycle that syncs BigCommerce orders, tracking, inventory, refunds, and more with your DocMorris marketplace.

1 Order import
Automatically pull orders from DocMorris into BigCommerce, simplifying sales management and reducing manual work in DocMorris.
2 Fulfilment / Tracking update
Fulfill orders in BigCommerce, and instantly sync tracking numbers, carrier details, and URLs back to the DocMorris marketplace.
3 Real-time inventory sync
Update product stock levels in BigCommerce, and DocMorris marketplace reflect changes instantly, preventing overselling and stock-outs.

Unified Commerce Suite for DocMorris

E-commerce features

Unify DocMorris and BigCommerce with real-time synchronization of orders, fulfillments, inventory, invoices, refunds and more.

Monitor transactions via an intuitive dashboard, access actionable analytics, and enable manual retries to streamline operations between BigCommerce and DocMorris.

View all features

Multi-channel Integration Hub

Effortlessly connect DocMorris and BigCommerce, streamlining your e-commerce ecosystem and business operations.

Unified Workflow Automation

Automate DocMorris order processing, inventory updates, and fulfillment with BigCommerce, saving time and manual effort.

Real-Time Transaction Monitoring

Track and manage BigCommerce transactions and data flows in real-time with advanced filtering tools, ensuring full visibility with DocMorris.

Analytics Dashboard

Gain actionable insights in BigCommerce with comprehensive reporting and analytics, to optimize your DocMorris operations.

Flexible Settings

Tailor your e-commerce integrations with flexible settings and conditional filters on DocMorris transactions.

Custom API Integrations

Our development team has tackled diverse BigCommerce scenarios and can implement your business logic quickly at no extra cost.

Observe BigCommerce transfers in real-time. Start today.

Unlock the full power of our DocMorris integration and instantly view live changes to BigCommerce orders, stock, fulfillments and customer data.

Eliminate manual DocMorris updates and focus on scaling your business with a unified, streamlined BigCommerce workflow.

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