Marketplaces
Connect marketplaces to the ecommerce and back-office systems your team already uses.
Automate supported order import, fulfillment, tracking, inventory, invoices, refunds, and other marketplace workflows without moving day-to-day operations into another back office.
Common workflows
Centralized order intake
Bring eligible orders from multiple marketplaces into your ecommerce, OMS, ERP, or other operational system with channel context preserved.
Inventory synchronization
Publish availability from your chosen inventory source to supported marketplaces, using location, aggregation, buffer, or channel-specific rules where available.
Post-purchase updates
Send supported fulfillment, tracking, invoice, refund, and cancellation updates back to each marketplace as the order moves forward.
Operational visibility
Monitor marketplace transfers from one place, investigate exceptions, and recover supported workflows after correcting the underlying issue.
Multi-marketplace operations
Run marketplace orders from one operational hub
Connect multiple marketplaces to the ecommerce system your team already uses
- Bring marketplace orders into one place.
- Import eligible marketplace orders with channel tags, marketplace references, mappings, and routing logic so teams can identify and process each sale correctly.
- Fulfill orders through your existing process.
- Process marketplace orders alongside regular ecommerce orders or route them through supported 3PL and logistics workflows, then return fulfillment and tracking updates to the marketplace.
- Publish marketplace availability from one source.
- Use your chosen ecommerce, ERP, WMS, or other supported inventory source and apply location or warehouse rules before availability is sent to connected marketplaces.
Operational workflows
Automate the work between your commerce systems
Connect the workflows that keep marketplace operations moving across ecommerce platforms, marketplaces, finance, fulfillment and back-office systems.
Marketplace order synchronization
Import eligible marketplace orders into your ecommerce or back-office system with the channel and order references needed to process each sale.
Fulfillment and tracking
Send supported shipment status, carrier and tracking details back to marketplaces after orders are fulfilled in your operational system.
Inventory synchronization
Publish availability from your chosen inventory source to supported marketplaces and sales channels using the rules available for each integration.
Invoices, refunds and documents
Connect supported invoice, document, refund, cancellation and credit workflows to the order lifecycle across commerce and finance systems.
Custom workflow logic
Extend supported integrations with mappings, filters, transformations, routing and business rules when standard connector behavior is not enough.
Monitoring and controlled recovery
Review transfer history and error context, then recover supported workflows after correcting the underlying issue.
One place to run your integrations
Synchron gives ecommerce teams a focused workspace to connect systems, configure workflows, monitor transfers, investigate exceptions, and manage operational history without maintaining the integration layer themselves.
- Guided integration setup
- Connect supported apps with OAuth or API credentials, then choose and configure the workflows you want to activate.
- Workflow automation
- Run supported workflows on schedules or platform events, with controls to activate, pause, and configure each data flow.
- Operational monitoring
- Search transfer history, inspect workflow status and error context, and recover supported transactions after correcting the underlying issue.
- Filters and mappings
- Shape supported workflows with filters, mappings, and integration-specific settings so the right data reaches the right destination.
- Analytics and reporting
- Review transfer volumes and activity over time, with available reporting and exports for operational analysis.
- Custom development support
- Extend supported connectors with custom mappings, rules, and workflow logic when standard behavior is not enough.
- Team access and permissions
- Invite colleagues or contractors and use roles and permissions to control access to integration operations.
- Manual imports and backfills
- Run supported manual imports, backfill historical data, and trigger one-off transfers for testing, recovery, or operational needs.
