Marketplace order synchronization
Bring marketplace orders into the ecommerce and back-office systems your team already uses, with the context needed to process each sale.
- Centralized marketplace order intake. Import eligible marketplace orders into Shopify, WooCommerce, ERP, OMS or other supported systems instead of processing each marketplace in a separate operational flow.
- Product, customer and channel mapping. Match order lines to products, preserve marketplace references and apply supported customer, address, tax, shipping and channel mappings before creating the destination order.
- Routing and business rules. Use tags, filters, mappings and integration-specific logic to decide how eligible orders should be represented and processed in the destination system.
- Monitoring and recovery. Track every order transfer, inspect error context and recover supported imports after correcting product, configuration or destination issues.
Synchron keeps the marketplace order identity connected to the destination order so operations, support and fulfillment teams can trace where the sale came from and work from the systems they already use.
Where a marketplace requires order acceptance, supported workflows can acknowledge eligible orders automatically and keep that step inside the same order-processing flow.
Use Synchron to connect marketplaces with ecommerce, ERP, OMS and back-office systems so order intake becomes part of your existing operation rather than another portal your team has to manage manually.
Explore marketplace order automationCustomer stories
Integration workflows in real operations
Multichannel ecommerce
Play & Go uses Synchron to connect ecommerce and marketplace operations across multiple sales channels and business systems.
Orders, inventory and other supported workflows move between connected platforms with the operational context their teams need to process each transaction.
As the business expands into additional European marketplaces, the same integration layer can support new channels without changing the systems already used for day-to-day operations.
Synchron has been an invaluable partner, seamlessly integrating our brands across multiple global marketplaces for years.
Their expertise in platform connectivity has transformed our operations, supported by exceptional, proactive service.
Alain Puystiens
Managing Director - Play & Go
We needed a responsive solution for our sales workflows, and Synchron delivered with precision. This partnership has transformed our sales processes, allowing us to exceed our targets with confidence.
Alexis Morvan
Head of Marketing - Scribeo Media
CRM and sales automation
Scribeo Media uses Synchron to connect HubSpot with the systems behind its sales and customer workflows.
Automated data flows reduce repetitive updates between platforms and keep the information needed by sales teams available in the right system.
The result is a more consistent sales process with fewer manual handoffs and clearer connectivity between CRM and downstream business operations.
Automate marketplace order imports without losing operational visibility.
Bring marketplace orders into the systems your team already uses
Connect marketplaces with ecommerce, OMS, ERP, and back-office systems so eligible orders can move into the tools your team already uses to process them.
Map products, customers, addresses, taxes, shipping details, channels, and other order data according to the requirements of each integration.
Reduce manual order entry while keeping every transfer visible, searchable, and easier to investigate when marketplace or destination data needs attention.
Mirakl + Shopify
Order import workflow
- Mirakl Marketplace order received
Synchron.io Accept order where required
Synchron.io Match products and customer
Synchron.io Apply order mappings and routing
Synchron.io Create order in destination system
- Shopify Destination order created successfully
Transfer history
Find past workflow activity quickly
Search historical transfers by date, reference, or status to confirm what happened and investigate workflows that need attention.
- Date and range filters.
- Focus on a specific day or date range when reviewing order activity, inventory updates, fulfillment, or other transfers.
- Reference and status search.
- Find transfers by order, product, or transaction reference and narrow results by status to investigate issues more efficiently.
