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DocMorris + Billbee

Simplify multichannel operations with Billbee by integrating DocMorris to manage pharmacy and health product orders and reporting from a single source of truth.

DocMorris
Synchron.io

Seamless automation with DocMorris

DocMorris to Billbee workflows

Connect Billbee with DocMorris to automate workflows, synchronize data in real-time, and enhance efficiency across your business processes.

Track your DocMorris marketplace performance by integrating Billbee to centralise orders, shipping, invoicing, and stock workflows across your sales channels.

Billbee is a cloud-based multichannel operations platform for small and medium-sized merchants that helps centralise order processing, invoicing, shipping, and inventory management across shops and marketplaces.

Integration overview

How DocMorris and Billbee work together

The Mirakl + Billbee integration automatically keeps key marketplace data in sync between your Mirakl shops and Billbee. Mirakl remains the place where your marketplace orders are created, while Billbee becomes the central hub where you process, ship and invoice those orders.

It is designed for sellers who receive orders from Mirakl marketplaces but manage day-to-day operations in Billbee. Instead of switching between two systems or copying data by hand, the integration connects them so information is passed reliably in both directions where it matters.

With this setup you can centralise Mirakl orders in Billbee, use your existing Billbee shipping and invoicing workflows, keep tracking information and invoices visible in Mirakl, and keep Mirakl stock levels aligned with Billbee inventory.

Data flows

Core sync directions

  • Orders: New orders are created in Mirakl and then imported into Billbee. Mirakl is the source of truth for order creation; Billbee holds a working copy for fulfilment and invoicing.
  • Shipping & tracking: When you fulfil orders in Billbee, shipment and tracking details are sent back to Mirakl so customers and the marketplace see up-to-date status. Billbee is the source of truth for shipment events and tracking numbers.
  • Stock levels: When inventory changes in Billbee for products linked to Mirakl offers, the corresponding stock levels are updated in Mirakl. Billbee is the source of truth for available quantity.
  • Invoices: Invoices created in Billbee for Mirakl orders are regularly uploaded to Mirakl and attached to the corresponding orders as documents. Billbee is the source of truth for invoice documents.
  • Scheduled workflows (orders & invoices):
  • Orders are checked every 15 minutes, looking back over the last 4 hours of Mirakl orders.
  • Invoices are checked every 15 minutes, over the last 1 hour of Billbee invoices linked to Mirakl orders.
  • Webhook workflows (tracking & stock):
  • Tracking and stock updates are sent in near real time whenever relevant events happen in Billbee (order fulfilment or stock changes).
  • Manual imports:
  • The order import workflow supports a manual import, allowing you to run it on demand to test the connection or backfill historical Mirakl orders.

Use cases

Typical scenarios for this integration

  • You want to manage all Mirakl marketplace orders in Billbee, together with other channels.
  • You rely on Billbee shipping labels, rules or automations and want them applied to Mirakl orders.
  • You want to avoid copying order details from Mirakl into Billbee by hand.
  • You need Mirakl orders to appear in Billbee as soon as possible after they are placed.
  • You want tracking numbers from Billbee shipments to appear automatically in Mirakl.
  • You need to meet marketplace SLAs for providing shipment and tracking updates.
  • You want to reduce customer service questions about order status on Mirakl.
  • You prefer to manage shipping only in Billbee rather than also updating Mirakl manually.
  • You use Billbee as your main inventory system and want Mirakl to follow it.
  • You want to prevent overselling by ensuring Mirakl stock reflects the latest Billbee quantities.
  • You regularly receive stock or process returns in Billbee and do not want to update Mirakl manually.
  • You want to avoid CSV uploads or manual edits in Mirakl to adjust stock.
  • You want invoice PDFs created in Billbee to appear automatically in Mirakl.
  • You need to comply with marketplace rules that require invoices to be accessible on the order.
  • Your support team prefers to view invoices directly in Mirakl when handling customer requests.
  • You aim to avoid manual invoice handling between Billbee and Mirakl.

FAQ

Common questions

How often does data sync between Mirakl and Billbee?
* Orders: Every 15 minutes, checking the last 4 hours of Mirakl orders (plus any manual imports you run). * Invoices: Every 15 minutes, checking the last 1 hour of Billbee invoices linked to Mirakl orders. * Tracking & stock: In near real time, whenever relevant events happen in Billbee (fulfilment or stock changes).
Why is stock not updated in Mirakl for certain products?
If stock is not updating for some items: * Ensure the stock update workflow is enabled. * Confirm that the product exists in both Billbee and Mirakl and that there is a matching Mirakl offer. The integration can only update offers it can match to a Billbee product. * Check whether a Mirakl shop ID is set; if so, only offers in that shop will be updated. * Ma...

How does it work?

E-commerce processing cycle between Billbee and DocMorris

Streamline your e-commerce operations with an automated cycle that syncs Billbee orders, tracking, inventory, refunds, and more with your DocMorris marketplace.

1 Order import
Automatically pull orders from DocMorris into Billbee, simplifying sales management and reducing manual work in DocMorris.
2 Fulfilment / Tracking update
Fulfill orders in Billbee, and instantly sync tracking numbers, carrier details, and URLs back to the DocMorris marketplace.
3 Real-time inventory sync
Update product stock levels in Billbee, and DocMorris marketplace reflect changes instantly, preventing overselling and stock-outs.

Unified Commerce Suite for DocMorris

E-commerce features

Unify DocMorris and Billbee with real-time synchronization of orders, fulfillments, inventory, invoices, refunds and more.

Monitor transactions via an intuitive dashboard, access actionable analytics, and enable manual retries to streamline operations between Billbee and DocMorris.

View all features

Multi-channel Integration Hub

Effortlessly connect DocMorris and Billbee, streamlining your e-commerce ecosystem and business operations.

Unified Workflow Automation

Automate DocMorris order processing, inventory updates, and fulfillment with Billbee, saving time and manual effort.

Real-Time Transaction Monitoring

Track and manage Billbee transactions and data flows in real-time with advanced filtering tools, ensuring full visibility with DocMorris.

Analytics Dashboard

Gain actionable insights in Billbee with comprehensive reporting and analytics, to optimize your DocMorris operations.

Flexible Settings

Tailor your e-commerce integrations with flexible settings and conditional filters on DocMorris transactions.

Custom API Integrations

Our development team has tackled diverse Billbee scenarios and can implement your business logic quickly at no extra cost.

Observe Billbee transfers in real-time. Start today.

Unlock the full power of our DocMorris integration and instantly view live changes to Billbee orders, stock, fulfillments and customer data.

Eliminate manual DocMorris updates and focus on scaling your business with a unified, streamlined Billbee workflow.

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