Frequently asked questions

How does Synchron.io pricing work?

Our pricing is flexible, with monthly or annual billing options, processed securely via Stripe. You may cancel your subscription at any time, and your integrations will remain active until the end of the current billing cycle.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. Your integrations will remain active until the end of the billing cycle. You may also pause or delete your integrations as needed.

What happens if I exceed my monthly transaction quota?

If you exceed your plan’s monthly transaction limit, you’ll receive an email notification, but your integrations and workflows will continue uninterrupted. If you exceed the limit for three consecutive months, our team will reach out to recommend upgrading to a plan with a higher transaction quota.

What happens if I change my plan?

If you switch plans mid-billing cycle, your next invoice will be prorated to reflect the unused portion of your current plan, ensuring a seamless transition.

Can I get assistance to onboard quickly?

Yes, we provide dedicated chat and email support to ensure a smooth onboarding experience. Additionally, logged-in users gain access to comprehensive documentation covering all supported applications.

The application I want to connect is not listed

We continuously expand our integrations to include popular applications and cloud services. If your desired application isn’t listed, contact us with the app’s name, and we’ll confirm if an integration is feasible or already in development.

Is my data secure with Synchron.io?

Absolutely. We prioritize data security with industry-standard encryption, secure APIs, and compliance with global privacy regulations to protect your business’s sensitive information.

Can I try Synchron.io before committing to a plan?

Yes, we offer a free trial period for you to explore our platform’s features and integrations, allowing you to evaluate how Synchron.io fits your business needs with no upfront commitment.

How does Synchron.io support enterprise-scale operations?

Our platform is designed for scalability, supporting high-volume transactions and complex workflows. Enterprise customers benefit from tailored support, advanced integrations, and robust performance to meet large-scale operational demands.