Cdiscount + Billbee

Simplify multichannel operations with Billbee by integrating Cdiscount to streamline listings, stock, and orders for one of France’s biggest ecommerce channels.

Import Mirakl Orders into Billbee

Tracking updates from Billbee to Mirakl

Stock updates from Billbee to Mirakl

Upload Billbee Invoices to Mirakl

Seamless automation with Cdiscount

Cdiscount to Billbee workflows

Connect Billbee with Cdiscount to automate workflows, synchronize data in real-time, and enhance efficiency across your business processes.

Expand your Cdiscount marketplace reach by integrating Billbee to centralise orders, shipping, invoicing, stock, and marketplace workflows across your sales channels.

Billbee is a cloud-based multichannel operations platform for small and medium-sized merchants. It helps centralise order processing, invoicing, shipping, inventory management, and marketplace workflows across shops, marketplaces, and fulfilment tools.

Integration guide

How Cdiscount and Billbee work together

Why?

The Mirakl + Billbee integration helps sellers centralise Mirakl marketplace orders in Billbee, so they can use their existing fulfilment, shipping and invoicing processes without copying data manually.

Target

It connects Mirakl marketplaces with Billbee and keeps key operational data moving between the two systems: orders go into Billbee, while shipment tracking, stock updates and invoice documents can be sent back to Mirakl.

Benefits

This is useful for merchants who sell on one or more Mirakl-powered marketplaces and want Billbee to remain their day-to-day workspace for order processing, while keeping marketplace data accurate and up to date.

Data flows

What moves between the apps

Primary sync path

Mirakl is the source for marketplace orders. The integration checks Mirakl every 15 minutes and imports eligible orders from the last 4 hours into Billbee. Manual import is available for testing, backfills or support investigations.

Billbee is the source for fulfilment, stock and invoice information. When an order is fulfilled in Billbee, tracking information is sent back to Mirakl in near real time. When inventory changes in Billbee, the corresponding Mirakl offer stock can be updated in near real time. Billbee invoices linked to Mirakl orders are checked every 15 minutes over the last hour and uploaded to Mirakl as order documents.

The integration relies on matching marketplace orders, customers, products and offers between the two systems. Keeping SKU and offer data consistent is important for reliable automation.

Workflows

Automated workflows

Automated workflow

Import Mirakl Orders into Billbee

DIRECTION Mirakl → Billbee

This workflow regularly imports eligible Mirakl orders into Billbee. It can accept orders in Mirakl when configured to do so, then creates matching orders in Billbee with the relevant customer and item information.

TRIGGER

scheduled every 15 minutes, checking the last 4 hours of orders; manual import is available

Automated workflow

Tracking updates from Billbee to Mirakl

DIRECTION Billbee → Mirakl

This workflow sends shipment and tracking information from Billbee back to Mirakl when a Mirakl order is fulfilled in Billbee. It updates the Mirakl order with the available tracking details and shipment status.

TRIGGER

webhook, running in near real time when a fulfilment event happens in Billbee

Automated workflow

Stock updates from Billbee to Mirakl

DIRECTION Billbee → Mirakl

This workflow updates Mirakl offer stock levels when the corresponding product inventory changes in Billbee. It helps keep marketplace availability aligned with Billbee-managed stock.

TRIGGER

webhook, running in near real time when inventory changes in Billbee

Automated workflow

Upload Billbee Invoices to Mirakl

DIRECTION Billbee → Mirakl

This workflow finds Billbee invoices linked to Mirakl orders and uploads them to Mirakl as order documents. It helps ensure customer invoices are available in the marketplace back office without manual download and upload work.

TRIGGER

scheduled every 15 minutes, checking the last 1 hour of invoices

Use cases

When to use this connector

You want to process Mirakl marketplace orders in Billbee.
You use Billbee shipping labels or automation rules for fulfilment.
You want to avoid entering Mirakl order data manually in Billbee.
You need Mirakl orders to be available for fulfilment shortly after they are placed or accepted.
You fulfil Mirakl orders from Billbee.
You want tracking numbers to appear automatically in Mirakl.
You need to meet marketplace requirements for shipment status updates.
You want to reduce customer service questions about delivery status.
Billbee is the stock reference for products sold on Mirakl.
You want to reduce overselling on Mirakl.
You want stock changes in Billbee to update marketplace offers automatically.
You want to avoid manual stock edits or CSV uploads in Mirakl.
You create customer invoices in Billbee for Mirakl orders.
Your marketplace requires invoices to be attached to orders.
Your customer service team needs invoice documents accessible from Mirakl.
You want to avoid manually transferring invoice PDFs between systems.

FAQ

Common questions

How often are Mirakl orders imported into Billbee?

The order import workflow runs every 15 minutes and checks recent Mirakl orders from the last 4 hours. Manual import is also available for testing, backfills or support checks.

Why is a Mirakl order not appearing in Billbee?

Check whether the order matches the configured order states and payment filter. Also make sure the order belongs to the expected Mirakl shop if a shop filter is set.

Can orders waiting for acceptance be imported?

Yes, but the order state filter must include orders waiting for acceptance. If you want the integration to accept them automatically, automatic acceptance must also be enabled.

What happens if products or offers cannot be matched?

The related order or stock update may not be processed correctly. Keep product identifiers, SKUs and marketplace offer data consistent between Billbee and Mirakl.

How quickly are tracking and stock updates sent to Mirakl?

Tracking and stock workflows run in near real time when the relevant events happen in Billbee, provided the order or offer can be matched in Mirakl.

Why was an invoice not uploaded to Mirakl?

The invoice must be available in Billbee and linked to a Mirakl order that the integration can identify. The invoice upload workflow checks recent invoices every 15 minutes.

Ready to connect Cdiscount and Billbee?

Tell us which workflows you need, and we’ll help you confirm the right setup.

How does it work?

E-commerce processing cycle between Billbee and Cdiscount

Streamline your e-commerce operations with an automated cycle that syncs Billbee orders, tracking, inventory, refunds, and more with your Cdiscount marketplace.

1 Order import: Automatically pull orders from Cdiscount into Billbee, simplifying sales management and reducing manual work in Cdiscount.
2 Fulfilment / Tracking update: Fulfill orders in Billbee, and instantly sync tracking numbers, carrier details, and URLs back to the Cdiscount marketplace.
3 Real-time inventory sync: Update product stock levels in Billbee, and Cdiscount marketplace reflect changes instantly, preventing overselling and stock-outs.

Unified Commerce Suite for Cdiscount

E-commerce features

Unify Cdiscount and Billbee with real-time synchronization of orders, fulfillments, inventory, invoices, refunds and more.

Monitor transactions via an intuitive dashboard, access actionable analytics, and enable manual retries to streamline operations between Billbee and Cdiscount.

View all features