Medpex + WooCommerce

Extend your WooCommerce store with smarter integrations by integrating Medpex to manage pharmacy, health, beauty, and wellness product operations more efficiently.

Import DocMorris Orders into WooCommerce

Tracking updates from WooCommerce to DocMorris

Stock updates from WooCommerce to DocMorris

Seamless automation with Medpex

Medpex to WooCommerce workflows

Connect WooCommerce with Medpex to automate workflows, synchronize data in real-time, and enhance efficiency across your business processes.

Grow your Medpex marketplace sales by connecting WooCommerce to automate orders, synchronise data, and support flexible ecommerce operations on WordPress.

WooCommerce is an open-source ecommerce platform for WordPress that gives merchants strong control over their store, checkout, catalogue, and data. It is well suited to businesses that want a flexible, customisable commerce setup connected to their wider operational stack.

Integration guide

How Medpex and WooCommerce work together

Why?

The DocMorris + WooCommerce integration connects DocMorris with WooCommerce so marketplace orders, fulfilment updates and stock information can stay aligned without manual re-entry.

Target

It is designed for merchants selling through DocMorris who use WooCommerce as their operational hub for orders, catalogue management and fulfilment. The integration helps teams work from one WooCommerce order dashboard while keeping DocMorris updated.

Benefits

The main benefits are centralising DocMorris orders in WooCommerce, sending tracking information back to DocMorris automatically, and keeping stock availability aligned to reduce overselling.

Data flows

What moves between the apps

Primary sync path

DocMorris is the source of truth for marketplace orders. New DocMorris orders are imported into WooCommerce on a schedule, typically every 15 minutes, checking the last 2 hours of orders. Manual import is also available for testing, backfills or support investigations.

WooCommerce is the source of truth for fulfilment and inventory changes. When orders are fulfilled in WooCommerce, tracking information is sent back to DocMorris in near real time. When WooCommerce stock changes, the integration updates the stock information prepared for DocMorris.

In practice, teams can process DocMorris sales from WooCommerce, ship orders from their usual fulfilment process, and keep DocMorris informed without maintaining the same information manually in two systems.

Workflows

Automated workflows

Automated workflow

Import DocMorris Orders into WooCommerce

DIRECTION DocMorris → WooCommerce

This workflow regularly imports new DocMorris orders into WooCommerce and creates WooCommerce orders ready for fulfilment. It matches customers and products where possible so warehouse and operations teams can process DocMorris orders from the same WooCommerce interface as website orders.

TRIGGER

scheduled every 15 minutes, checking the last 2 hours of orders; manual import is available

Automated workflow

Tracking updates from WooCommerce to DocMorris

DIRECTION WooCommerce → DocMorris

This workflow sends shipment tracking details and carrier information from WooCommerce back to DocMorris when an order is fulfilled. It helps keep DocMorris, customers and support teams informed about delivery progress without manual updates in the DocMorris back office.

TRIGGER

webhook, in near real time when WooCommerce fulfilment events happen

Automated workflow

Stock updates from WooCommerce to DocMorris

DIRECTION WooCommerce → DocMorris

This workflow uses WooCommerce inventory changes to update the stock information prepared for DocMorris. It generates the stock file expected by DocMorris so availability can stay aligned with the stock managed in WooCommerce.

TRIGGER

webhook, in near real time when WooCommerce inventory changes happen

Use cases

When to use this connector

You want DocMorris orders to be handled from WooCommerce.
Your warehouse team fulfils DocMorris and website orders from the same operational process.
You want DocMorris revenue and customer activity to appear in WooCommerce and connected apps.
You want to avoid manual order entry or file imports from DocMorris.
You ship DocMorris orders from WooCommerce or a WooCommerce-connected fulfilment tool.
You want tracking numbers and carrier details to be sent to DocMorris automatically.
You want to reduce manual shipping updates in DocMorris.
You need to support DocMorris service expectations for shipping confirmations.
WooCommerce is your source of truth for stock availability.
You want DocMorris availability to reflect WooCommerce inventory changes.
You want to reduce overselling on DocMorris when stock is depleted.
You need to exclude restricted or unallowed products while updating the rest of the catalogue.

FAQ

Common questions

How often are DocMorris orders imported?

DocMorris orders are checked every 15 minutes, using a recent 2-hour time window. Manual import is available for testing, backfills or support investigations.

What happens if a product cannot be matched?

The order or stock update may not be processed correctly until the product identifiers are aligned. Consistent SKUs, EANs or GTINs are important for reliable matching.

When is tracking sent back to DocMorris?

Tracking is sent when WooCommerce has fulfilment information for the order, including suitable tracking and carrier details.

Why was a stock update not sent for a product?

The product may be excluded in the unallowed products setting, may not be identifiable for DocMorris, or WooCommerce may not have sent a relevant inventory change.

Can the integration be tested before going live?

Yes. DocMorris can be connected in Sandbox when available, and manual imports can be used to validate order import behaviour before relying on production workflows.

Ready to connect Medpex and WooCommerce?

Tell us which workflows you need, and we’ll help you confirm the right setup.

How does it work?

E-commerce processing cycle between WooCommerce and Medpex

Streamline your e-commerce operations with an automated cycle that syncs WooCommerce orders, tracking, inventory, refunds, and more with your Medpex marketplace.

1 Order import: Automatically pull orders from Medpex into WooCommerce, simplifying sales management and reducing manual work in Medpex.
2 Fulfilment / Tracking update: Fulfill orders in WooCommerce, and instantly sync tracking numbers, carrier details, and URLs back to the Medpex marketplace.
3 Real-time inventory sync: Update product stock levels in WooCommerce, and Medpex marketplace reflect changes instantly, preventing overselling and stock-outs.

Unified Commerce Suite for Medpex

E-commerce features

Unify Medpex and WooCommerce with real-time synchronization of orders, fulfillments, inventory, invoices, refunds and more.

Monitor transactions via an intuitive dashboard, access actionable analytics, and enable manual retries to streamline operations between WooCommerce and Medpex.

View all features