Zalando + Shopify Plus
Zalando + Shopify Plus integration – Orders & Inventory
Connect Zalando and Shopify Plus around the workflows your operation needs. Shopify Plus pages use the documented Shopify workflow model. The Zalando + Shopify integration connects your Zalando merchant account with Shopify so that marketplace orders can be handled through your existing Shopify operations.
Review the workflows below to see what Zalando and Shopify Plus can connect, in which direction, and how the integration works.
Tracking updates from Shopify to Zalando
Stock updates from Shopify to Zalando
Supported workflows for Zalando and Shopify Plus
Move operational data between Zalando and Shopify Plus
The workflow cards show the supported direction, data type and trigger for this pair.
Scale your Zalando marketplace sales by connecting Shopify Plus to unify data flows, automate operations, and support complex commerce environments at scale.
Shopify Plus is Shopify’s enterprise commerce offering for high-growth and high-volume businesses. It is designed for brands that need advanced automation, deeper operational control, and a scalable platform for multi-brand, multi-market, or international commerce.
Integration guide
How Zalando and Shopify Plus work together
Why?
The Zalando + Shopify integration connects your Zalando merchant account with Shopify so that marketplace orders can be handled through your existing Shopify operations.
Target
Zalando orders are imported into Shopify, while stock and fulfillment tracking updates are sent from Shopify back to Zalando. This helps reduce duplicate data entry, keep product availability aligned and centralize day-to-day order fulfillment in Shopify.
Benefits
It is designed for brands and retailers that sell on Zalando and use Shopify to manage orders, inventory and fulfillment.
Data flows
What moves between the apps
Primary sync path
Zalando is the source of marketplace orders. New Zalando orders are checked every 15 minutes, using a two-hour lookback window, and imported into Shopify. A manual import is also available for testing, backfills or support investigations.
Shopify is the operational source for stock and fulfillment updates. Inventory changes are sent to Zalando in near real time when relevant Shopify events occur. Fulfillment and tracking information is also sent to Zalando in near real time when a Zalando order is fulfilled in Shopify.
Product matching depends on consistent product identifiers, particularly Shopify SKUs. Keeping SKUs complete and consistent helps the integration match order lines and stock records correctly.
Workflows
Automated workflows
Automated workflow
Import Zalando orders into Shopify
DIRECTION Zalando → Shopify
This workflow checks Zalando for recent orders every 15 minutes and imports them into Shopify so they can be processed alongside your other Shopify orders.
TRIGGER
Every 15 minutes, checking the last 2 hours of orders; manual import is also available
Automated workflow
Tracking updates from Shopify to Zalando
DIRECTION Shopify → Zalando
This workflow sends fulfillment and tracking information from Shopify to Zalando when a Zalando order is fulfilled in Shopify.
TRIGGER
In near real time when the relevant fulfillment event happens in Shopify
Automated workflow
Stock updates from Shopify to Zalando
DIRECTION Shopify → Zalando
This workflow sends Shopify inventory changes to Zalando so that marketplace availability stays aligned with the stock managed in Shopify.
TRIGGER
In near real time when the relevant inventory event happens in Shopify
Reliability
Monitoring, failure handling and manual replay
Synchron focuses on operational visibility after the sale: logs, error context, monitoring and replay where supported. Read about trust and reliability.
Failure handling
- Configured transfers are monitored with workflow logs and error context so teams can see which record failed and why.
- Failures commonly need the underlying issue corrected first, such as credentials, permissions, product matching, order state, carrier data or a marketplace API response.
- Where the workflow supports it, corrected transfers can be replayed or manually re-run instead of starting the whole process from scratch.
Manual replay
- Manual import is useful during onboarding, backfills, support checks and controlled reprocessing of specific records.
- Replay still depends on correcting the underlying issue first, such as product matching, credentials, permissions or invalid source data.
Use cases
When to use this connector
- When Shopify is your main system for processing and fulfilling marketplace orders.
- When your warehouse or fulfillment team already works from Shopify.
- When customer service teams need Zalando order details available in Shopify.
- When you want to avoid managing Zalando orders separately from your other Shopify sales channels.
- When Zalando orders are fulfilled from Shopify.
- When your warehouse or fulfillment provider records shipment information in Shopify.
- When you want tracking updates to reach Zalando automatically after fulfillment.
- When an order may be fulfilled in separate groups of order lines.
- When Shopify holds the inventory quantities that should be available for sale on Zalando.
- When stock changes frequently because of sales, restocking or warehouse adjustments.
- When the same inventory pool is shared across Shopify and marketplace channels.
- When you want to reduce manual stock updates and the risk of overselling.
FAQ
Common questions
How often are Zalando orders imported?
The order workflow runs every 15 minutes and checks the previous two hours for relevant Zalando orders. Manual import is also available when an order needs to be tested or reprocessed.
How quickly are stock and tracking updates sent to Zalando?
Stock and tracking workflows are event-driven and normally run in near real time when the relevant change happens in Shopify.
Why is a Zalando order missing from Shopify?
First check that both connections are valid and that the order falls within the normal import process. Also confirm that the Shopify products and variants involved have valid, consistent SKUs. If needed, use the manual import to test or reprocess the order.
What happens if a product cannot be matched?
The integration relies on consistent product identifiers, particularly Shopify SKUs. Missing or inconsistent SKUs can prevent items from being matched and may cause the affected order or stock update to require investigation.
Why was tracking not sent to Zalando?
Confirm that the Shopify fulfillment belongs to the corresponding Zalando order and contains the shipment information needed for the update. Tracking updates are only sent from Shopify to Zalando.
Are there workflow filters or settings I need to configure?
No workflow-specific settings are defined for these three workflows. Their behaviour is determined by the configured connections, the direction of each workflow and whether the required orders, products, fulfillments and inventory records can be matched.
Trust and pricing
Ready to connect Zalando and Shopify Plus?
Tell us which workflows you need, and we will help you confirm the right setup. Synchron has no setup fee, no GMV-based fees and no long-term contract.
Keep Shopify Plus operations connected. Start with the workflows you need.
Connect Zalando and Shopify Plus with automated workflows for orders, fulfillment, inventory, customer data, and other supported operations.
Reduce manual Zalando updates and keep Shopify Plus workflows visible, connected, and easier to manage.
