La Redoute + BigCommerce

Streamline BigCommerce operations across your ecosystem by integrating La Redoute to efficiently manage fashion and home listings, stock, and orders from one hub.

Import Mirakl Orders into BigCommerce

Tracking updates from BigCommerce to Mirakl

Stock updates from BigCommerce to Mirakl

Seamless automation with La Redoute

La Redoute to BigCommerce workflows

Connect BigCommerce with La Redoute to automate workflows, synchronize data in real-time, and enhance efficiency across your business processes.

Grow your La Redoute marketplace sales by integrating BigCommerce to connect orders, catalogue data, customer information, and back-office workflows in one place.

BigCommerce is an open SaaS ecommerce platform built for brands that need flexibility, scalability, and support for more advanced commerce operations. It is especially relevant to businesses managing multi-storefront, B2B, international, or multi-channel selling strategies.

Integration guide

How La Redoute and BigCommerce work together

Why?

The Mirakl + BigCommerce integration helps BigCommerce merchants manage Mirakl marketplace sales from one operational workflow. Marketplace orders can be brought into BigCommerce, while shipment tracking and stock updates can be sent back to Mirakl.

Target

It is designed for merchants who list products on Mirakl-based marketplaces and want BigCommerce to remain the main place where teams manage orders, fulfilment and inventory activity.

Benefits

The integration reduces manual work, keeps marketplace data aligned with BigCommerce, and helps operations teams avoid copy-paste, spreadsheet imports and duplicated updates between systems.

Data flows

What moves between the apps

Primary sync path

Mirakl is the source of truth for marketplace orders. New eligible Mirakl orders are imported into BigCommerce every 15 minutes, checking the last 4 hours of orders. Manual import is also available for testing, backfills or support investigations.

BigCommerce is the source of truth for shipment tracking and inventory changes. When a BigCommerce order is shipped, tracking information is sent to Mirakl in near real time. When stock changes in BigCommerce, the corresponding Mirakl offer stock is updated in near real time.

This setup allows merchants to fulfil Mirakl marketplace orders from BigCommerce while keeping Mirakl customers and marketplace operations up to date.

Workflows

Automated workflows

Automated workflow

Import Mirakl Orders into BigCommerce

DIRECTION Mirakl → BigCommerce

This workflow imports eligible Mirakl marketplace orders into BigCommerce on a regular schedule. It can accept eligible Mirakl orders when automatic acceptance is enabled, then creates matching BigCommerce orders so the operations team can manage fulfilment from BigCommerce.

TRIGGER

scheduled every 15 minutes, checking the last 4 hours of orders; manual import is available

Automated workflow

Tracking updates from BigCommerce to Mirakl

DIRECTION BigCommerce → Mirakl

This workflow sends shipment and tracking information from BigCommerce back to Mirakl when an order is shipped. It updates the Mirakl order with the relevant carrier and tracking details, then updates the marketplace order status where appropriate.

TRIGGER

webhook in near real time when a BigCommerce shipment or fulfilment event happens

Automated workflow

Stock updates from BigCommerce to Mirakl

DIRECTION BigCommerce → Mirakl

This workflow updates Mirakl offer stock based on product inventory changes in BigCommerce. When stock is reduced, corrected or replenished in BigCommerce, the corresponding Mirakl offer quantity is updated.

TRIGGER

webhook in near real time when BigCommerce inventory changes

Use cases

When to use this connector

You want BigCommerce to show both marketplace and webstore orders in one place.
You want Mirakl orders to enter your normal BigCommerce fulfilment process.
You want to reduce manual order entry or CSV imports from Mirakl.
You want stock to be reserved and fulfilment to start once Mirakl orders are ready to ship.
You fulfil Mirakl marketplace orders from BigCommerce.
You want tracking numbers and carrier details to be sent to Mirakl automatically.
You need dispatch confirmation to happen quickly after shipment.
You want to reduce support questions caused by missing or inconsistent tracking information.
You want BigCommerce to control stock for Mirakl marketplace offers.
You want Mirakl stock to reflect webstore sales, adjustments and restocks.
You want to avoid maintaining Mirakl quantities manually.
You need stock levels to update quickly after inventory changes.

FAQ

Common questions

Q: How often are Mirakl orders imported into BigCommerce?

A: Orders are checked every 15 minutes, looking back over the last 4 hours. Manual import is also available for testing, backfills or support checks.

Q: Why was a Mirakl order not imported?

A: The order may not match the selected payment filter, order-state filter or Mirakl Shop ID. It may also be missing product or offer data needed to create the BigCommerce order.

Q: Which Mirakl order state should I use?

A: SHIPPING is the usual choice because it represents orders ready to fulfil. If you want to automatically accept orders first, include orders waiting for acceptance as well.

Q: Can I test the order import before going live?

A: Yes. Manual import can be used to test a specific order or backfill recent orders before relying on the scheduled workflow.

Q: Why did tracking not appear in Mirakl?

A: Check that the order was shipped in BigCommerce, that carrier and tracking details are present, and that the BigCommerce order can be matched to the Mirakl order.

Q: Why did a stock update not change the Mirakl offer?

A: The BigCommerce product must match the corresponding Mirakl offer. Also check whether a Mirakl Shop ID is limiting the update to a specific shop.

Ready to connect La Redoute and BigCommerce?

Tell us which workflows you need, and we’ll help you confirm the right setup.

How does it work?

E-commerce processing cycle between BigCommerce and La Redoute

Streamline your e-commerce operations with an automated cycle that syncs BigCommerce orders, tracking, inventory, refunds, and more with your La Redoute marketplace.

1 Order import: Automatically pull orders from La Redoute into BigCommerce, simplifying sales management and reducing manual work in La Redoute.
2 Fulfilment / Tracking update: Fulfill orders in BigCommerce, and instantly sync tracking numbers, carrier details, and URLs back to the La Redoute marketplace.
3 Real-time inventory sync: Update product stock levels in BigCommerce, and La Redoute marketplace reflect changes instantly, preventing overselling and stock-outs.

Unified Commerce Suite for La Redoute

E-commerce features

Unify La Redoute and BigCommerce with real-time synchronization of orders, fulfillments, inventory, invoices, refunds and more.

Monitor transactions via an intuitive dashboard, access actionable analytics, and enable manual retries to streamline operations between BigCommerce and La Redoute.

View all features