Import or export your orders from one application to another.
Keep your inventory up to date by synchronising your stock levels.
Keep control of your accounting by exporting your transactions.
Use your customer data to improve your sales.
Intercom auto-assigns leads through round-robin or in a direct manner depending upon the location and owner of the account. The browsing behavior, Clearbit data and referral URLs are continuously tracked by the app. The software also helps in organizing multi-channel conversations.
Intercom offers other features that include group conversations, customer context keeping, call-out collaborations, chat volume management, scheduling, CRM integration, routing and qualification. The platform also works as a mobile app, allowing users to respond to leads on-the-go through their iOS or Android compatible devices.
Shipstation can be integrated with organizations' websites and management tools. Shipstation plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.
Shipstation features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps.
Tips to integrate Shipstation and Intercom easily
The multi-channel order and delivery management platform integrated with more than 100 solutions.
Intercom is a sales, marketing and support solution platform that engages and supports customers through its targeted emails, in-app messages and an integrated help desk.