The Range + BigCommerce
The Range + BigCommerce integration for marketplace operations
Streamline BigCommerce operations across your ecosystem by integrating The Range to manage listings and orders across home, garden, leisure, and everyday categories.
Review the documented workflow details below, then start a trial when you are ready to configure the integration.
Tracking updates from BigCommerce to The Range
Stock updates from BigCommerce to The Range
Seamless automation with The Range
The Range to BigCommerce workflows
Connect BigCommerce with The Range to automate workflows, synchronize data in real-time, and enhance efficiency across your business processes.
Grow your sales on The Range marketplace by integrating BigCommerce to connect orders, catalog data, customer information, and back-office workflows in one place.
BigCommerce is an open SaaS ecommerce platform built for brands that need flexibility, scalability, and support for more advanced commerce operations. It is especially relevant to businesses managing multi-storefront, B2B, international, or multi-channel selling strategies.
Integration guide
How The Range and BigCommerce work together
Marketplace Technology: Mirakl
Why?
The The Range + BigCommerce integration helps BigCommerce merchants manage The Range marketplace sales from one operational workflow. Marketplace orders can be brought into BigCommerce, while shipment tracking and stock updates can be sent back to The Range.
Target
It is designed for merchants who list products on The Range-based marketplaces and want BigCommerce to remain the main place where teams manage orders, fulfillment and inventory activity.
Benefits
The integration reduces manual work, keeps marketplace data aligned with BigCommerce, and helps operations teams avoid copy-paste, spreadsheet imports and duplicated updates between systems.
Data flows
What moves between the apps
Primary sync path
The Range is the source of truth for marketplace orders. New eligible The Range orders are imported into BigCommerce every 15 minutes, checking the last 4 hours of orders. Manual import is also available for testing, backfills or support investigations.
BigCommerce is the source of truth for shipment tracking and inventory changes. When a BigCommerce order is shipped, tracking information is sent to The Range in near real time. When stock changes in BigCommerce, the corresponding The Range offer stock is updated in near real time.
This setup allows merchants to fulfill The Range marketplace orders from BigCommerce while keeping The Range customers and marketplace operations up to date.
Workflows
Automated workflows
Automated workflow
Import The Range Orders into BigCommerce
DIRECTION The Range → BigCommerce
This workflow imports eligible The Range marketplace orders into BigCommerce on a regular schedule. It can accept eligible The Range orders when automatic acceptance is enabled, then creates matching BigCommerce orders so the operations team can manage fulfillment from BigCommerce.
TRIGGER
scheduled every 15 minutes, checking the last 4 hours of orders; manual import is available
Automated workflow
Tracking updates from BigCommerce to The Range
DIRECTION BigCommerce → The Range
This workflow sends shipment and tracking information from BigCommerce back to The Range when an order is shipped. It updates the The Range order with the relevant carrier and tracking details, then updates the marketplace order status where appropriate.
TRIGGER
webhook in near real time when a BigCommerce shipment or fulfillment event happens
Automated workflow
Stock updates from BigCommerce to The Range
DIRECTION BigCommerce → The Range
This workflow updates The Range offer stock based on product inventory changes in BigCommerce. When stock is reduced, corrected or replenished in BigCommerce, the corresponding The Range offer quantity is updated.
TRIGGER
webhook in near real time when BigCommerce inventory changes
Reliability
Monitoring, failure handling and manual replay
Synchron focuses on operational visibility after the sale: logs, error context, monitoring and replay where supported. Read about trust and reliability.
Failure handling
- Configured transfers are monitored with workflow logs and error context so teams can see which record failed and why.
- Failures commonly need the underlying issue corrected first, such as credentials, permissions, product matching, order state, carrier data or a marketplace API response.
- Where the workflow supports it, corrected transfers can be replayed or manually re-run instead of starting the whole process from scratch.
Manual replay
- Manual import is useful during onboarding, backfills, support checks and controlled reprocessing of specific records.
- Replay still depends on correcting the underlying issue first, such as product matching, credentials, permissions or invalid source data.
Use cases
When to use this connector
- You want BigCommerce to show both marketplace and webstore orders in one place.
- You want The Range orders to enter your normal BigCommerce fulfillment process.
- You want to reduce manual order entry or CSV imports from The Range.
- You want stock to be reserved and fulfillment to start once The Range orders are ready to ship.
- You fulfill The Range marketplace orders from BigCommerce.
- You want tracking numbers and carrier details to be sent to The Range automatically.
- You need dispatch confirmation to happen quickly after shipment.
- You want to reduce support questions caused by missing or inconsistent tracking information.
- You want BigCommerce to control stock for The Range marketplace offers.
- You want The Range stock to reflect webstore sales, adjustments and restocks.
- You want to avoid maintaining The Range quantities manually.
- You need stock levels to update quickly after inventory changes.
FAQ
Common questions
Q: How often are The Range orders imported into BigCommerce?
A: Orders are checked every 15 minutes, looking back over the last 4 hours. Manual import is also available for testing, backfills or support checks.
Q: Why was a The Range order not imported?
A: The order may not match the selected payment filter, order-state filter or The Range Shop ID. It may also be missing product or offer data needed to create the BigCommerce order.
Q: Which The Range order state should I use?
A: SHIPPING is the usual choice because it represents orders ready to fulfill. If you want to automatically accept orders first, include orders waiting for acceptance as well.
Q: Can I test the order import before going live?
A: Yes. Manual import can be used to test a specific order or backfill recent orders before relying on the scheduled workflow.
Q: Why did tracking not appear in The Range?
A: Check that the order was shipped in BigCommerce, that carrier and tracking details are present, and that the BigCommerce order can be matched to the The Range order.
Q: Why did a stock update not change the The Range offer?
A: The BigCommerce product must match the corresponding The Range offer. Also check whether a The Range Shop ID is limiting the update to a specific shop.
Trust and pricing
Ready to connect The Range and BigCommerce?
Tell us which workflows you need, and we will help you confirm the right setup. Synchron has no setup fee, no GMV-based fees and no long-term contract.
How does it work?
E-commerce processing cycle between BigCommerce and The Range
Streamline your e-commerce operations with an automated cycle that syncs BigCommerce orders, tracking, inventory, refunds, and more with your The Range marketplace.
- 1 Order import
- Automatically pull orders from The Range into BigCommerce, simplifying sales management and reducing manual work in The Range.
- 2 Fulfillment / Tracking update
- Fulfill orders in BigCommerce, and instantly sync tracking numbers, carrier details, and URLs back to the The Range marketplace.
- 3 Real-time inventory sync
- Update product stock levels in BigCommerce, and The Range marketplace reflect changes instantly, preventing overselling and stock-outs.
Observe BigCommerce transfers in real-time. Start today.
Unlock the full power of our The Range integration and monitor BigCommerce orders, stock, fulfillments and customer data.
Eliminate manual The Range updates and focus on scaling your business with a unified, streamlined BigCommerce workflow.
