METRO Markets + Shopify Plus

Connect METRO Markets and Shopify Plus for ecommerce operations

Support enterprise commerce growth with Shopify Plus by integrating the METRO Seller Office and METRO Markets API to streamline wholesale, hospitality, catalogue, order, tracking, and stock workflows for professional buyers.

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Import Metro/Makro orders into Shopify

Tracking updates from Shopify to Metro/Makro

Stock updates from Shopify to Metro/Makro

Seamless automation with METRO Markets

METRO Markets to Shopify Plus workflows

Connect Shopify Plus with METRO Markets to automate workflows, synchronize data in real-time, and enhance efficiency across your business processes.

Support your METRO / MAKRO Markets sales by connecting Shopify Plus to unify data flows, automate operations, and support complex commerce environments at scale.

Shopify Plus is Shopify’s enterprise commerce offering for high-growth and high-volume businesses. It is designed for brands that need advanced automation, deeper operational control, and a scalable platform for multi-brand, multi-market, or international commerce.

Integration guide

How METRO Markets and Shopify Plus work together

Why?

The Metro/Makro + Shopify integration imports eligible Metro/Makro marketplace orders into Shopify and sends fulfilment tracking and inventory changes from Shopify back to Metro/Makro.

Target

It is designed for Metro/Makro merchants who use Shopify as their central workspace for order processing, fulfilment and inventory. It reduces manual order entry, keeps marketplace stock aligned with selected Shopify locations and ensures tracking is returned to the correct Metro/Makro order lines.

Data flows

What moves between the apps

Primary sync path

Metro/Makro is the source of truth for marketplace orders. The integration checks for eligible orders every 15 minutes, looking back over the previous 2 hours, and creates matching orders in Shopify. A manual import is also available for testing, backfills or support investigations.

Shopify is the source of truth for fulfilment tracking and stock. Tracking is sent to Metro/Makro in near real time when a Shopify fulfilment is created or updated. Inventory changes are also sent in near real time when stock changes in Shopify, using the configured product reference and location rules.

Workflows

Automated workflows

Automated workflow

Import Metro/Makro orders into Shopify

DIRECTION Metro/Makro → Shopify

This workflow retrieves Metro/Makro orders with the configured status and creates corresponding orders in Shopify. By default, it imports orders in the placed status and matches Metro/Makro order items to Shopify variants by barcode.

TRIGGER

Scheduled every 15 minutes, checking the previous 2 hours; manual import is also available

Automated workflow

Tracking updates from Shopify to Metro/Makro

DIRECTION Shopify → Metro/Makro

This workflow sends Shopify fulfilment and tracking information back to the corresponding Metro/Makro order. It updates only the Metro/Makro order lines completed by the relevant Shopify fulfilment, which supports orders fulfilled in more than one shipment.

TRIGGER

In near real time when the relevant Shopify fulfilment event happens

Automated workflow

Stock updates from Shopify to Metro/Makro

DIRECTION Shopify → Metro/Makro

This workflow sends Shopify inventory changes to Metro/Makro. It identifies the Metro/Makro offer using the configured Shopify variant reference and ensures that a negative quantity is not sent.

TRIGGER

In near real time when the relevant Shopify inventory event happens

Reliability

Monitoring, failure handling and manual replay

Synchron focuses on operational visibility after the sale: logs, error context, monitoring and replay where supported. Read about trust and reliability.

Failure handling

Configured transfers are monitored with workflow logs and error context so teams can see which record failed and why.
Failures commonly need the underlying issue corrected first, such as credentials, permissions, product matching, order state, carrier data or a marketplace API response.
Where the workflow supports it, corrected transfers can be replayed or manually re-run instead of starting the whole process from scratch.

Manual replay

Manual import is useful during onboarding, backfills, support checks and controlled reprocessing of specific records.
Replay still depends on correcting the underlying issue first, such as product matching, credentials, permissions or invalid source data.

Use cases

When to use this connector

You want Metro/Makro marketplace orders to be processed and fulfilled in Shopify.
Your Metro/Makro and Shopify catalogues share reliable barcodes or another configured product reference.
You need an on-demand import option for testing, backfills or support cases.
You want imported orders clearly tagged in Shopify.
You fulfil Metro/Makro orders from Shopify and want tracking returned automatically.
You split orders into multiple Shopify fulfilments.
Only selected Shopify warehouses should report marketplace shipments.
Your carrier names need to be mapped to Metro/Makro carrier identifiers.
Shopify is the operational source of truth for Metro/Makro inventory.
Shopify SKUs or barcodes match the seller references used by Metro/Makro.
You want to limit marketplace stock to one or more fulfilment locations.
You fulfil from a shared stock pool and need combined availability across warehouses.

FAQ

Common questions

How often are Metro/Makro orders imported?

The scheduled workflow runs every 15 minutes and checks the previous 2 hours. A manual import is available for specific orders, older eligible orders and controlled testing.

Why was a Metro/Makro order not imported?

Check that the order has an allowed status, is within the scheduled lookup window and contains product references that match Shopify. With the default settings, a Metro/Makro barcode must match a Shopify variant barcode and missing products are not created automatically.

What happens when a product cannot be matched?

With automatic product creation disabled, the Shopify order is not created until the catalogue identifiers are corrected. Review the configured Metro/Makro reference source and whether Shopify matching uses SKU or barcode.

Why was tracking not sent to Metro/Makro?

The Shopify order must be linked to the original Metro/Makro order, and the relevant fulfilment must contain the marketplace lines. Also check whether the Shopify fulfilment location is excluded by the location filter.

Why is a stock update missing or applied to the wrong offer?

Confirm that the configured Shopify SKU or barcode matches the Metro/Makro seller reference. Then check the allowed Shopify locations and whether quantities should be aggregated.

How do filters and options affect synchronisation?

Order statuses determine which Metro/Makro orders are imported. Shopify location filters determine which fulfilments and inventory changes are sent back. A restrictive or incorrect value can intentionally exclude records that would otherwise sync.

Trust and pricing

Ready to connect METRO Markets and Shopify Plus?

Tell us which workflows you need, and we will help you confirm the right setup. Synchron has no setup fee, no GMV-based fees and no long-term contract.

View pricing Read about trust and reliability