Magento + Intercom

Synchronise Magento with Intercom

Info
Magento

Magento

E-commerce
Info
Intercom

Intercom

Customer Relationship

Increase the productivity of your Magento store by integrating Intercom to better manage your marketing.

Orders

Synchronise your Orders

Import or export your orders from one application to another.

Inventory

Track your Inventory

Keep your inventory up to date by synchronising your stock levels.

Clients

Synchronise your Contacts

Synchronise contacts and customers between your applications.

Invoices

Export your Invoices

Replicate your invoices and save your important data.

Why should I use Intercom for my business?

Intercom auto-assigns leads through round-robin or in a direct manner depending upon the location and owner of the account. The browsing behavior, Clearbit data and referral URLs are continuously tracked by the app. The software also helps in organising multi-channel conversations.

What other features does Intercom provide?

Intercom offers other features that include group conversations, customer context keeping, call-out collaborations, chat volume management, scheduling, CRM integration, routing and qualification. The platform also works as a mobile app, allowing users to respond to leads on-the-go through their iOS or Android compatible devices.

Do I have to install a plugin in Magento for the integration to work?

No need for a plugin, as Magento Commerce offers an API, which enables businesses to integrate the software with various third-party enterprise resource planning (ERP) applications, by communicating directly with the open API.

Does Magento provides marketing strategy tools?

Using Magento Commerce's business intelligence (BI) tools, sales professionals can consolidate data from multiple sources to gain a 360-degree view of all operational processes. Administrators can use the dashboard to analyze various metrics such as customer lifetime value, repeat order probability and high-performing products. Other features include brand management, reporting, regulatory compliance, design themes, shipping, data visualisation, inventory tracking and more.

Connect Magento and Intercom

No-code platform, start integrating in a matter of minutes.

Synchronisation

Automatically trigger your syncs on predefined events.

Universal Connector

Connect and synchronise your applications without any technical knowledge.

User Interface

Observe in real time the data transferred from one app to another.

Resilience and Security

Enjoy fully encrypted communications and transfers.

Multi-user Account

Work as a team and regulate the permissions of your team members.

Statistics

Follow the frequency of your synchronisations over time.

Integration Guides

Tips to integrate Magento and Intercom easily

E-commerce

Magento is an e-commerce platform that offers merchants control over the content and features of their stores. Magento Commerce represents about 30% of the total market share.

https://magento.com

Customer Relationship

Intercom is a sales, marketing and support solution platform that engages and supports customers through its targeted emails, in-app messages and an integrated help desk.

https://www.intercom.com

Questions about the integration?

Request more info on Magento + Intercom integration

Question