Import or export your orders from one application to another.
Synchronise contacts and customers between your applications.
Keep control of your accounting by exporting your transactions.
Use your customer data to improve your sales.
Bring your in-store and online sales together with Shopify. Gain insights about your business from one view so you can work smarter, move faster, and think bigger.
Make inventory decisions with confidence using smart recommendations. Get a high-level view of your business’s health with consolidated analytics. Stay top of mind with tools that drive customers across your online and retail stores.
Intercom auto-assigns leads through round-robin or in a direct manner depending upon the location and owner of the account. The browsing behavior, Clearbit data and referral URLs are continuously tracked by the app. The software also helps in organizing multi-channel conversations.
Intercom offers other features that include group conversations, customer context keeping, call-out collaborations, chat volume management, scheduling, CRM integration, routing and qualification. The platform also works as a mobile app, allowing users to respond to leads on-the-go through their iOS or Android compatible devices.
Tips to integrate Intercom and Shopify POS easily
Intercom is a sales, marketing and support solution platform that engages and supports customers through its targeted emails, in-app messages and an integrated help desk.
Learn how Shopify’s POS software, hardware, and payments work together for seamless retail experiences. Offer buy online, pick up in store, buy in-store, ship to customer, and more.